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Newport City Homes

Service Outline

Newport City Homes

Newport City Homes is the largest provider of social housing in Newport. Our ambition is to pursue excellence and deliver opportunities for all to transform the quality of homes, communities and lives.

We wish to encourage residents to engage with us and create a confident, dynamic organisation that listens, learns and improves continuously.

At our offices you can expect a warm welcome and can also:

  • register for a new home
  • bid on Newport City Homes properties
  • make an appointment to see your Neighbourhood Officer
  • pay rent
  • report a repair
  • find out more about becoming part of many involvement groups
  • become a share member of the organisation


Newport City Homes has specialist teams that deal with community safety and community involvement, a home ownership team which provides a service to leaseholders, shared owners, other home owners and 'right to buy' applicants, financial inclusion and regeneration.

We also provide a Telecare Service to older residents of Newport , designed to offer a safer home environment and enable residents to live independently in their own home rather than move to residential care.

Office locations

  • Central Office, Nexus House, Mission Court , Newport NP20 2DW  
  • East Area Office, 8 - 11, Ringland Centre, Ringland, Newport NP19 9HG  
  • West Area Office, 8 - 11, Bettws Centre, Bettws, Newport NP20 7TN

 Telephone: 01633 381111

Office opening hours

Monday to Thursday: 9.00 am - 5.00 pm

Friday: 9.00am - 4.30 pm

Email: enquiries@newportcityhomes.com

Visit the Newport City Homes website


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